Last updated: 2026-08-13
1. Service and scope
Wouspace (MB Mantas Digital) provides managed WordPress hosting and cloud servers according to the selected plan. In essence, Wouspace rents you technology — server resources and infrastructure — and, under a management plan, the time of its specialists to help operate it. The engagement is the rental of technology and, where applicable, specialist time in management; it is not an assumption of responsibility for the technical operation, security or outcomes of your website or server. Plan contents are listed on the pricing page.
2. Payment
The service is prepaid monthly or yearly. Monthly plans can be cancelled anytime and run until the end of the paid period. Yearly plans run for 12 months. Updates or work requiring more than 1 hour of programming or communication per month are billed at €35/hour + VAT, or at the agreed specialist rate.
3. Free migration (yearly plans)
With a yearly plan we migrate your existing website free of charge within 24–48 hours of receiving your credentials.
4. Server administration and responsibility
The Client (site owner) is and remains responsible for the administration, configuration, security and content of the server and website, including under a management plan. Wouspace maintains the underlying technology and physical infrastructure and does not perform server administration unless it is expressly ordered as a separate service.
- The Client is responsible for implementing all server and website security measures.
- Wouspace is not responsible for intrusions, hacks, malware or other events related to the administration, configuration or use of the Client’s server or website.
- Where undesirable activity occurs (e.g. viruses, spam), the Client must resolve it within the time indicated by Wouspace (up to 7 days) following our recommendations; otherwise the service may be suspended and content removed, without refund.
5. Management plans
A management (care) plan gives you the time and help of our specialists in operating your site — best-effort assistance such as updates, monitoring and fixes. It does not transfer ownership of, or responsibility for, the server, website, its security or its data to Wouspace. Responsibility remains with the Client at all times.
6. Acceptance and verification of work
After any work or fix is delivered, the Client must review it within 14 days and either (a) provide a written, itemized defects report describing how to reproduce each issue, with screenshots, or (b) accept the work. If no such report is received within 14 days, the work is deemed accepted. Upon acceptance, all rights to and responsibility for the result pass to the Client, and any defects or issues arising after acceptance are the Client’s responsibility.
7. Uptime
We target 99.9% availability per calendar month on the infrastructure we control, excluding announced maintenance. Because the Client is responsible for server administration, configuration and maintenance, Wouspace does not and cannot guarantee 100% uptime and is not liable for downtime arising from the Client’s administration, configuration, security, third-party software or resource usage.
8. Backups
The Client is responsible for creating and keeping backups of their data on independent storage of their own. Any backups Wouspace may run are provided as a convenience only, without warranty; Wouspace is not liable for the absence, incompleteness or failure of a backup, nor for restoring data.
9. Data, security and GDPR
The Client is responsible for all data stored on the server and for compliance with the GDPR and applicable law for that data. Wouspace assumes no liability for loss or leakage of data caused by the Client’s negligence, breach of these terms, or improper server or website configuration.
10. Acceptable use
Illegal activity, spam, malware distribution and intentional infrastructure abuse are forbidden. Violations may lead to suspension with email notice, or immediate suspension for gross abuse.
11. Resources and limits
If the Client exceeds the paid resources of the plan (e.g. mailbox count, server performance), the service may be suspended until resolved. To continue, the Client must reduce usage or pay for additional resources at our rates.
12. Liability
To the maximum extent permitted by law, Wouspace is not liable for technical failures, breakdowns, downtime, hacks, data loss or leakage, or any indirect or consequential damages. Wouspace’s total aggregate liability is in any event limited to the amount paid for the service in the preceding 12 months.
13. 30-day money-back guarantee (yearly plans)
If you cancel a yearly plan within 30 days of activation, we refund the full amount and, if you wish, migrate your website back to your previous host free of charge.
14. Right of withdrawal (EU consumers)
EU consumers may withdraw from the contract within 14 days, see the withdrawal page and its form. As the service starts immediately with your express consent, a proportional deduction for the period provided may apply; the 30-day guarantee above is broader for yearly plans. Nothing in these terms limits mandatory consumer-protection rights that cannot be waived.
15. Termination and data export
Either party may terminate in writing with 30 days’ notice. On termination, the Client must download all of their data within 7 calendar days; after that period the server content may be irreversibly deleted. Payments already made are final and non-refundable, except under the explicit guarantees above.
16. Prices and VAT
All listed prices exclude VAT. VAT (21%) is added at checkout and itemized on the invoice.
17. Governing law
These terms are governed by the law of the Republic of Lithuania. Disputes are resolved by negotiation and, failing that, by the competent court of the Republic of Lithuania.
18. Contact
MB Mantas Digital · Company code 305700237 · VAT code LT100015735113 · [email protected]