As an EU consumer you may withdraw from a distance contract within 14 days of ordering, without giving any reason (Directive 2011/83/EU; Lithuanian Civil Code art. 6.228-10).
Because hosting starts immediately with your express consent, a proportional amount for the period already provided may be deducted from the refund. In practice we are more generous: yearly plans carry our 30-day money-back guarantee with a full refund and a free migration back to your old host.
How to withdraw
Use the form below, or email an unambiguous statement to [email protected]. We confirm receipt without delay and refund using your original payment method within 14 days.
Model withdrawal form
You may also copy this text into an email: “To Wouspace, [email protected]: I hereby give notice that I withdraw from my contract for the provision of the following service: [service], ordered on [date]. Name: [name]. Address: [address]. Date: [date].”